Customer Lifetime Value (Clv)
Customer Lifetime Value (CLV), also known as Time Customer Value (LCV), is a crucial metric that actions the profitability of a customer over the entire relationship with a business. It estimates the total revenue a customer is expected to generate for a company during their entire engagement. Calculating CLV involves taking into version various factors such as acquisition costs, average purchase value, average purchase frequency, customer retention rates, and the average customer lifespan. This metric is commonly used by businesses across industries to evaluate the long-term value of their customer base and make learned decisions regarding marketing, sales, and customer relationship management strategies. CLV Provides Businesses With Valuable Insights Into Customer Behavior And Enables Them To: Segment Customers: CLV helps businesses segment their customer base into different categories based on their potential value. By identifying high-value customers, businesses can allocate